TERMS OF SALES

General conditions of sale for products sold on www.lizziekeisart.com

Last updated: 09/21/2023

ARTICLE 1: OBJECT

These conditions govern sales by the company lizziekeisart.

ARTICLE 2 – PRICE

The prices of my products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In the event of an order to a country other than mainland France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the responsibility of the lizziekeisart company. They will be your responsibility and are your entire responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to inquire about these aspects with your local authorities.

All orders regardless of their origin are payable in euros.

The lizziekeisart company reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.

The products remain the property of the lizziekeisart company until full payment of the price.

Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

ARTICLE 3 – ORDERS

You can order online: www.lizziekeisart.com

The contractual information is presented in French and will be confirmed at the latest when your order is validated.

The lizziekeisart company reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

ARTICLE 4 – VALIDATION OF YOUR ORDER

Any order appearing on the website www.lizziekeisart.com assumes adherence to these General Conditions. Any order confirmation implies your full and complete acceptance of these general conditions of sale, without exception or reservation.

All the data provided and the recorded confirmation will constitute proof of the transaction.

You declare that you have perfect knowledge of it.

The order confirmation will constitute signature and acceptance of the operations carried out.

Once the Order has been paid by the Buyer, the latter will then receive confirmation by email of payment of the Order, as well as an acknowledgment of receipt of the Order confirming it and summarizing the elements of the Order, namely the description of the Order. or Product(s) purchased and the corresponding price, as well as the expected delivery time. The confirmation email also includes a copy of the T&Cs in force as well as a mention of the withdrawal deadline and terms.

The Buyer must ensure that the email address provided during the Order is correct and that it allows him to receive the Order confirmation email.

ARTICLE 5 – PAYMENT

The fact of validating your order implies for you the obligation to pay the price indicated.

Payment for your purchases is made by credit card using the secure STRIPE system or by PAYPAL.

 

ARTICLE 6 – WITHDRAWAL 

The customer has a period of 14 days, from the date of receipt of the Products ordered, to withdraw without having to give reasons or pay penalties, with the exception of return costs which remain his responsibility. and which he will have to fulfill. When your Order concerns several Products delivered separately, the above period starts from receipt of the last Product.

He must then send me by email to the email address: ??? before the expiry of the above period, a message indicating his wish to withdraw, the order number and the items he wishes to return.

I communicated, without delay, to the Buyer an acknowledgment of receipt of the withdrawal. 

The products must be returned under the following conditions:

• They must be returned to the following postal address: , at the latest within 14 days following communication by the customer of their desire to withdraw.

• They must be accompanied by a copy of proof of purchase. The customer is deemed responsible in the event of deterioration of the products upon their return (in particular traces of drool, deterioration of fabrics, cooking or perfume odors, stains).

The customer will be refunded the entire amount paid for his order, less return costs, which remain his responsibility. This reimbursement will take place as soon as possible and at the latest within 14 days from the effective recovery of the products by lizziekeisart or until the customer has provided proof of shipment of the products, the date chosen being that of first of these facts. The refund will be made using the same means of payment as that used for the initial transaction, unless the customer and lizziekeisart expressly agree in writing on a different means. In any case, this reimbursement will not incur any costs for the customer. We are not obliged to reimburse additional costs if the customer has expressly chosen a more expensive delivery method than the standard delivery method offered by us. 

 

ARTICLE 7 – AVAILABILITY

The Products are offered for sale while stocks last only.

If a product is unavailable after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

ARTICLE 8 – DELIVERY

Deliveries can be made in France and abroad.

The Products ordered on the Site are delivered to the delivery address which was indicated during the Order.

Delivery times are those indicated on the Delivery and Returns page.

ARTICLE 9 – GUARANTEE

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 et seq. of the Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded.

All complaints, requests for exchange or refund must be made by email Couleursartwa@gmail.com within 14 days of delivery.

The products must be returned to us in the condition in which you received them with all the elements (accessories, packaging, instructions, etc.). Shipping costs will be reimbursed to you on the basis of the price invoiced and return costs will be reimbursed upon presentation of supporting documents.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

ARTICLE 10 – LIABILITY 

The products offered comply with current French legislation. The lizziekeisart company cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.

Furthermore, the lizziekeisart company cannot be held responsible for damage resulting from improper use of the purchased product.

Finally, the lizziekeisart company cannot be held responsible for any inconveniences or damages inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.

ARTICLE 11 – APPLICABLE LAW IN CASE OF DISPUTES 

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

ARTICLE 12 – INTELLECTUAL PROPERTY 

All elements of the site www.lizziekeisart.com are and remain the intellectual and exclusive property of the Lizziekeisart company. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple or hypertext link is strictly prohibited without written agreement with the company lizzizkeisart.

ARTICLE 13 – PERSONAL DATA 

The Lizziekeisart Company reserves the right to collect nominative information and personal data concerning you. They are necessary to manage your order, as well as to improve the services and information that I send to you.

They may also be transmitted to companies that contribute to these relationships, such as those responsible for carrying out services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.

ARTICLE 14 – ARCHIVING EVIDENCE 

The lizziekeisart company will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code